Privacy Policy
We respect your trust. This policy explains what we collect, how we use it, and how we safeguard your information when you shop with Bienvino Luxe Fortress.
Clear, respectful, and secure — so you always know how your data is handled.
Information We Collect
To process orders and assist you, we collect the following:
- Contact details: name, email, and phone number.
- Delivery details: address and delivery instructions.
- Order details: items purchased, quantities, preferences, and payment method choice.
- Technical basics: device, browser, and visit data used to keep the site secure and functional.
How We Use Your Information
Your information is used to:
- Confirm product availability, colors, and any preferences you share.
- Arrange delivery, coordinate couriers, and provide updates.
- Send payment links based on your chosen payment method.
- Improve site reliability and guard against misuse or fraud.
Sharing and Disclosure
We do not sell your data. Limited sharing occurs only when necessary to complete your order:
- With delivery partners to fulfill shipments.
- With payment providers to process secure payments.
- When required by law or to protect against fraud and abuse.
Security Measures
We apply reasonable technical and organizational safeguards, including encryption in transit (HTTPS), access controls, and data minimization. While no method is perfect, we work to keep your information protected and monitored.
Your Choices & Requests
You may request to review, correct, or delete your personal information, subject to legal and operational requirements. Contact us and we will respond promptly.
Data Retention
We keep data only as long as needed to fulfill orders, meet legal obligations, resolve disputes, and maintain business records securely.
Policy Updates
If we make material changes to this policy, we will update the effective date and highlight the revisions here.
Effective date:
Contact Us
If you have questions about this policy or your information, reach us at:
Bienvino Luxe Fortress
1G Salonga Street, Barangay Bagong Ilog, Pasig City, NCR 1600, Philippines
Email: contact@bienvinoluxefortress.life
Phone: +63 970 246 8856